Urban Ocean's current website states that the business is compliant with South Africa's Protection of Personal Information Act (POPIA). This page explains the practical approach taken by this replacement website.
Purpose limitation
Personal information should be collected only when needed for a legitimate enquiry or business relationship and used for the purpose for which it was supplied.
Website enquiry design
The enquiry interface does not upload your form responses to an unconfigured server. It prepares an email on your device so you can review the content before sending it.
Access, correction and deletion
Requests concerning personal information held by Urban Ocean can be directed to duan@urbanocean.co.za.
Security
Users should avoid sending sensitive personal documents through a general enquiry unless specifically requested through an appropriate process.
Last updated: 12 October 2026.